What is the ISO 10002 Standard?
ISO 10002 is a standard specifically tailored for complaints handling. It provides guidance on the process of complaints handling related to products within an organisation, including planning, design, operation, maintenance and improvement.
The complaints-handling process is suitable for use as one of the processes of an overall quality management system.
For a quote or more information, don’t hesitate to contact us.
Other ISO Certifications
ISO 10004:2018
Certification of Customer Satisfaction Management - Monitoring & Measuring
ISO 9001:2015
Certification of Quality Management Systems
ISO 45001:2018
Certification of OHS Management Systems
ISO 14001:2015
Certification of Environmental Management Systems
View All Standards
Want to know more about ISO 10002 Certification?
Certification of Customer Satisfaction Management helps to improve an organisation’s ability to effectively handle and resolve customer complaints, leading to improved customer satisfaction and loyalty.
Contact your local TQCSI office today to learn how ISO 10002 certification can help your business, or email us at info@tqcsi.com